Shipping policy
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Our turnaround time right now is about 2 1/2 - 3 weeks. But if you need your order sooner or by a specific date, just enter the date you need the order “in-hand" in the Order Notes field on the last page of check out. If the due date is 9+ business days from the order date, we most likely will be able to meet your due date without the Rush service or expedited shipping. One of our sales representatives will confirm your order and delivery date.
DO YOU OFFER A RUSH SERVICE?
Yes. Select one of the Rush Service options in the shopping cart page. Add the $100 Rush service to receive your order in 7-8 business days. Add the $200 SuperRush service to receive your order in 5-6 business days. Orders placed after 3pm EST will be processed the next business day. Expedited Shipping options such as 'UPS Next Day' or 'UPS 2-Day Air' may be needed to meet your due date, which will be an additional cost. Please type your Due Date in the field under 'Order Notes'.
HOW WILL YOU SHIP MY ORDER?
We ship most orders via UPS Ground. If you only have a PO Box, then we will use US Priority Mail. Once we ship the order, the transit time can be from 1-4 days for UPS Ground within the Continental US. *Any Free Freight promos denote UPS Ground shipping within the lower 48 US States.
DO YOU SHIP OUTSIDE THE UNITED STATES?
Yes, we can ship anywhere. The cost of international shipping is expensive. We ship via UPS Worldwide Expedited, Saver, and Express service. The receiver is responsible for all taxes and duties from their country and the receiver must communicate with UPS and the customs broker to finalize the delivery. If the receiver refuses delivery for any reason, the receiver will still be charged the total amount of the shipping charges.
